The Audit Service is renewing its call for citizens to participate in promoting accountability in public offices through the Citizenseye app.

Launched in 2019, the app enables users to report suspected cases of mismanagement, fraud, abuse, wastage, and other irregularities in five key areas: education, health, environment, infrastructure, and agriculture.

Users can also rate public service delivery and provide feedback to the Auditor-General on government policy implementation.

Despite a decline in usage, the Audit Service encourages citizens to actively report concerns through the app.

A stakeholder engagement workshop held in Accra to rekindle citizens' interest, was attended by officials from Ministries, Departments, and Agencies, Local Government, the Media, Civil Society Organizations, Tertiary Institutions, and the European Union.

These stakeholders will serve as ambassadors to promote the app within their institutions and beyond.

The app's objectives include following up on reported cases of corruption and abuses of the public purse, as well as identifying areas of public interest and prioritizing performance and financial audits.

The Audit Service and GIZ are collaborating to assess and enhance the app's effectiveness, promoting greater public engagement in auditing processes.

Notably, the Citizenseye app, which runs on smartphones and other computer devices, is Africa's first mobile technology tool for a Supreme Audit Institution.